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How does the Jeanne Reward Program work?
It's simple. Jeanne, Inc. values your business. You do not have to do anything except create an online account with Jeanné, Inc. Membership in the Rewards Program is free.

Once you have created an account, you will receive 1 Jeanne reward point for each dollar you spend. As you accumulate points, they may be redeemed for discounts on your next order.

What's the value of 1 Jeanne Reward Point?
Currently, 20 Jeanne Reward Points are equivalent to $1.00. It's like getting a 5% rebate.

How do I know how many points I have?
Once you have logged into your account, click the login/account icon at the top of the screen. The total points you have accumulated will be displayed along with a "details" link for you to check when these points were earned. Your accumulated points will also be displayed at checkout.

When will I get my points?
Rewards Points will be applied to your account after your order is completed.

Will my Jeanne Reward Points ever expire?
Your points will expire if there is no account activity for a period of 12 months.

Do I have to create an account to collect points?
Yes. In order for us to track how many points you earn and spend, we need for you to have an online account. You also need to log into your account to be able to spend your points. So if you don't have an account yet, please register today! Remember, Jeanne will not release any of your personal information. Please review our Privacy Statement for additional details on how we protect your information.

Can I earn or use rewards points with a phone or mail order?
No. Reward Points can be earned or used only through an online order.

How do I use my points to pay or help pay for an order?
1) Log into your account.
2) Add items to your cart.
3) Upon checkout, the total points you have available will be displayed. If you wish to use your points, select "Redeem Points" and the value will be deducted from the total due. Reward Points cannot be used for shipping or sales tax.
4) Select the shipping and payment options and complete your order.

Jeanne Premiere Member Group
At our annual end-of-year review, customers that have purchased a total of $300 or more of sheet music from Jeanne, Inc. during the past 12 months are placed into the Jeanne Premiere Member Group. Members of this group receive an additional 5% discount on all music purchases for the entire next calendar year. This discount is in addition to any Jeanne Rewards Points, discount coupons or sales, or special price reductions on individual items. Online prices for sheet music will be reduced automatically for Premiere Members as soon as they log in. To maintain membership in this group, a customer must continue to purchase a minimum of $300 of sheet music annually. Jeanne Premiere Members will receive an email notice of their membership status.